Carthage R-9

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P 1480 Public Complaints

Although no member of the community shall be denied the right to petition the Board of Education for redress of a grievance, the complaints will be referred through the proper administrative channels for solution before investigation or action by the Board. Exceptions are complaints that concern Board actions or Board operations only.

The Board advises the public that the proper channeling of complaints involving instruction, discipline, or learning materials is as follows:

  1. Teacher
  2. Principal
  3. Superintendent
  4. Board of Education

Any complaint about school personnel and other District operations will be addressed to the:

  1. Appropriate administrator
  2. Superintendent
  3. Board of Education

If the matter cannot be settled satisfactorily by the Superintendent, it should be brought to the Board. Questions and comments submitted to the secretary of the Board in letter form will be brought to the attention of the entire Board at a regularly scheduled or called meeting. The Board reserves the right to hear or refuse to hear complaints on a case-by-case basis. If necessary, a Board hearing will be scheduled to resolve the complaint; however, the decision of the Board shall be final.

The Board considers it the obligation of the professional and support staff of the District to field the questions of parents/guardians or the public. Accordingly, the District will inform patrons of this complaint procedure and its availability for lodging complaints against the District or the state.

Complaints regarding District compliance with nondiscrimination laws will be processed according to the grievance procedures in Policy 1300 - Prohibition Against Harassment, Discrimination and Retaliation, established for that purpose.

Board Approved Date: July 01, 2003
Last Updated: July 2003